![]() ![]() There is no rhyme or reason to the menus, and burrowing down just leads to dead-ends. ![]() It functions with many bugs and is NOT very intuitive. Of course, this affects profit reports, tax reports, and the list goes on and on. I have no way of accurately knowing what our margin is now because our "cost averaging" is incorrect. They supposedly fixed that with the last upgrade, but now our margins are screwed-up. Eaches and Cases did not compute correctly. Our Purchase Order screen was jacked-up for months on end. I'm not sure what happened with PCA after they were acquired by Heartland, but it has been one disaster after another. and our Loyalty Program has been dead for nearly 6 months with no fix in sight. Waited until the end of the tourist season to upgrade, and then things went to hell in a hand-basket.Ĭredit cards would not work. We were advised to upgrade our pin-pad to the new standards. We ran with a server, 2 touch screens, card swipe and pin pads, one scale, thermal printers, USB and Bluetooth scanners, and a customer display pole.Įverything was fine for the first 2 years until we started getting software upgrades. Set-up was easy the tech-support folks from POS Nation. After conducting a lot of research, we decided to go with PC America Cash Register Express (CRE) when we opened our small grocery store in 2013. ![]()
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